Answer engine for chatbots and contact centers
Your existing chatbot or support tool calls our API and receives an answer grounded in your own documents, with cited sources and a confidence indicator. Nothing replaces your current solution: your transactional flows stay in place, and our engine comes in as a complement, for open questions asked freely — the ones that fall outside your existing flows. Two modes: direct answer to the customer, or a suggestion shown to the agent, who validates before sending.